Enforcement Division

“Committed to Serve, Promote Awareness and Enforce for a Safer Community”

The City of Clarence-Rockland has enacted several by-laws to protect the health, safety and peace of every resident of our municipality. These by-laws are enforced by the Municipal Law Enforcement Officers through active enforcement. Our by-laws range from animal control to the maintenance of properties to noise control.

The Municipal Law Enforcement Service strongly encourages neighbors to respect each other’s rights and privacy and to discuss any differences among themselves prior to involving the Municipal Law Enforcement Services. However, there are times when a simple discussion with a neighbor is just not sufficient. Any resident may report a possible by-law violation, seven (7) days a week, by calling (613) 446-6022 during regular office hours and (613) 248-9826 after regular hours and weekends. All complaints reported to the Municipal Law Enforcement Service will be investigated. Your name will be kept confidential, at all times, unless court proceedings are initiated.

One of the mandates of the Municipal Law Enforcement Service is to inform and educate residents of by-laws in place within our municipality. In many cases, a courtesy warning is usually issued for a first offense.

Subsequent or repeated offenses may result in the issuance of hefty fines or court proceedings.

MUNICIPAL LAW ENFORCEMENT SERVICE PERSONNEL DIRECTORY 

Yves Roy (Manager) 613-446-6022, Ext. 2249
Marc Tassé 613-446-6022, Ext. 2255
Isabelle Bonin-Larocque
613-446-6022 Ext 2259
Marc Bougie
613-446-6022 Ext 2107
Benjamin Dicaire 613-446-6022 Ext 2257

Winter parking restriction

 

During the winter months, the City's snow-clearing teams are working to keep your roads safe and clear for motorists, public transit, pedestrians and cyclists.  Residents can help by ensuring that vehicles are not on the street during a winter parking ban.

 

Please note that winter parking restrictions are presently in effect on all of the City of Clarence-Rockland’s territory, as per By-law 2007-01.

 

It is forbidden to park on the street between 1:00 a.m. and 7:00 a.m., from November 15 to April 1.

 

 

Wildlife control

The Municipal Law Enforcement Service receives hundreds of phone calls from residents with questions or problems with wild animals who have taken up residence under porches, sheds and gardens. As we all know, wild animals form part of our natural environment and it is important to learn to live with them in the least disruptive way. The City of Clarence-Rockland has adopted a Wildlife Policy that establishes procedures to deal with questions or problems with wildlife.

Bike Patrol

Municipal Law Enforcement Officers’ work is constantly evolving and we are always looking for ways to improve what we do and how we do it.

In June 2001, the City of Clarence-Rockland Municipal Law Enforcement Service launched a Mountain Bike Patrol Program as part of a Community Policing Strategy. The program has been a highly successful means of getting officers directly in contact with the community and providing direct ties with residents, school officials, business owners and especially youths. Mountain bike patrol has also proven to be a great tool in enforcing by-laws as well as a deterrent for some illegal activities, more particularly in our parks.

Primarily, bike patrol shifts are during the evening and at night time. However, shifts change regularly to address problems.

  • There are many benefits from bicycle patrols
  • Officers are easily accessible to the public
  • Officers can silently approach offenders
  • Bicycles can reach areas non-accessible to vehicles
  • Observation level is greater than within a vehicle

For additional information on Bike Patrol or request for Bike Patrol Officer, please communicate with the Municipal Law Enforcement Service at (613) 446-6022.

Dog License Renewal

Did you know that all dogs are required to be registered with the City with a valid dog tag annually? Losing the family dog can be a stressful ordeal for both the owner and the dog. That is why every dog is required to bear a valid municipal dog tag for quick and easy identification to ensure that he is reunited with his owner, if lost or stray.

Renewal fees of $26 will be imposed for each dog tag until March 31 of each year. The dog tags bought after the due date of March 31st will have an additional fee of $21 for each dog (total of $47). Click here for the form

Dog tags can be purchased at the following locations or by filling out the form below and mailing it to the Corporation of the City of Clarence-Rockland, 1560 Laurier Street, Rockland, ON K4K 1P7, with the correct fee:

For more information, please contact the Municipal Law Enforcement Services at (613) 446-6022.

Open Air Burning Permit

The Municipal Law Enforcement Service is responsible for the issuance of open-air burning permits. 

A permit is required for all open-air fires.

Please note that open-air fires are forbidden for the circumstances listed below:

  • between sunset and sunrise;
  • to burn compost and toxic waste materials;
  • to burn materials in a manner that bothers neighbours in the community.

Inspections for open-air burning approvals shall be scheduled 24 hours prior to the open-air burning date.

You can set an appointment with the Municipal Law Enforcement Services, from Monday to Friday from 8:30 am to 4:30 pm, at (613) 446-6022.

Watering permit

The City of Clarence-Rockland began strict enforcement of By-Law 2000-43, as amended. 

The users of the City's water works system are not permitted to use potable water at any time between May 1st and September 30th, for the purpose of mechanically watering lawns, gardens, flowers, hedges or any other vegetation outside a building, except as follows:

a) on any property bearing odd civic address numbers, on "Tuesdays, Thursdays and Saturdays", between the hours of "7:00 p.m. and 10:00 p.m." 

b) on any property bearing even civic address numbers, on "Mondays, Wednesdays and Fridays", between the hours of "7:00 p.m. and 10:00 p.m."

These restrictions also apply to the new water works system for the Bourget, Clarence Creek, Hammond, Cheney and St-Pascal Baylon. 

Any person who fails to comply with the remaining requirements of By-Law 2000-43 will be liable to a penalty of $150.

Yard maintenance

For aesthetical and hygienic reasons, the City is asking all property owners / tenants to keep their property clear of accumulated debris and noxious weeds. All noxious weeds, brush, venomous or nuisance plants must be destroyed on any property, occupied or vacant. Lawns must also be kept neatly trimmed, on a regular basis.

Firearms discharge

Discharge of Firearms By-Law (2007-02)

On September 10, 2007, the by-law regulating and prohibiting the discharge of firearms (2007-02) within the limits of the City of Clarence-Rockland was adopted in the interest of public safety.

The new by-law states that no person shall discharge a firearm:

  • Within the shaded area identified on the map (Schedule “A”)
  • Within 150 meters from:
    • school property
    • place of worship
    • a registered plan of subdivision
    • on, over or across any highway 
    • City property
    • parks
    • on a conservation area

Furthermore, federal and provincial legislations provide additional regulatory restrictions and conditions. 

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